To ensure a consistent global framework and support effective local execution
Validating operational readiness to boost seller productivity
Executing strategic programs to enhance operational rhythm of business
Developing sales policies and engagement rules
Partner with the Sales Operations leadership teams to effectively align & embed the rhythm of the business
Develop globally standardized sales forecasting, opportunity management and planning & budgeting processes
Work with the Sales Operations leadership team to develop globally consistent reporting processes and business review templates
Partner with the Business Operations leadership team to validate operational readiness for changes that affect front line sellers and/or partners
Execute strategic programs and embed outcomes/benefits of those programs into new or existing rhythm of business
Develop and govern key sales policies and process
Provide actionable insights and recommendations through advanced analytics tied to key initiatives or reporting at a global level
Work with the Sales Intelligence team to define requirements for dashboards

Minimum of 10 years of experience managing sales operations or operations programs
Experience in driving structured processes and leveraging analytics from large datasets to drive growth programs
Ability to think strategically and synthesize insights and business implications from data in a meaningful way
Deep knowledge of account/opportunity management principles and practices as applied in a Technology/SaaS, B2B environments
Ability to handle multiple, simultaneous projects in a fast-paced environment while paying excellent attention to detail
A proven ability to develop tactical initiatives that improve sales productivity and performance
Excellent communication and interpersonal skills to engage multiple stakeholders, and to turn business requirements into consumable material
Focus on self-learning and improvement to strive to be better and serve others better in the pursuit of business growth and personal development
Extensive experience with Salesforce
Self-starter

Sales Operations Manager

Key skills