Responsible for leading two sites, managing the overall operations of Urgent Care facilities
Ensuring the WellNow mission, vision, culture, and strategy for taking care of patients
Managing daily operations including patient satisfaction, revenue, profitability, site organization and inventory, employee engagement
Supervises the orientation, training and cross training of clinic staff
Creates a work schedule for all clinical positions in partnership with clinical lead and provider
Addresses individual or team performance deficiencies
Handles patient and visitor issues and complaints
Supports pilot initiatives such as new systems, new processes
Oversees all clinic staff and activities to ensure correct and timely delivery of all services

3+ years of experience in healthcare environment and clinical experience preferred
Ability to work both independently and in a team environment
Strong interpersonal and communication skills and the ability to work effectively with a wide range of people
Skill in organizing and establishing priorities
Must be detail-oriented and well organized
Microsoft Office experience
Must have reliable transportation
Ability to work flexible schedule including evenings and weekends
Travel required – approximately 50%

Competitive salary
Parental leave
Continuing education opportunities
Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
401(k) plan with a company match for your future financial security
Free urgent care visits for you and your immediate family members
Scrubs provided to ensure a professional and comfortable work environment
Opportunities for promotional growth as we continue to expand our presence
Monthly bonus based on your performance and productivity
Annual License renewal reimbursement

Multi-Site Manager

Key skills