Senior Lead Customer Project / Program Manager, Manheim Digital

Role Overview

• Be the primary point of contact for client(s) for all aspects of the program
• Build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities
• Drives program evolution while keeping with client's strategic needs
• Responsible for managing and implementing the overall program requirements
• Ability to indirectly manage and influence a diverse group of resources
• Facilitate complex team meetings involving business and technical resources
• Effectively communicate & manage project expectations to client, project managers, sponsors, team members and other stakeholders
• Tracks performance data and reports results to client
• Develops and maintains knowledge of industry, economic trends and changes affecting businesses
• Provides training and best practice recommendations to clients
• Mentors other Program Leads and Program Managers

Requirements

• BA/BS degree and 8 years of related experience; or an equivalent combination of education and work-related experience
• Must clear a pre-employment drug test

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
• Seven paid holidays throughout the calendar year
• Up to 160 hours of paid wellness annually for their own wellness or that of family members
• Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
• Health care insurance (medical, dental, vision)
• Retirement planning (401(k))
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)