About this role

This position serves as a subject matter expert for daily operational and Medicare-related activities in the East Central (IN, KY, MI, OH) Market, supporting both the Lead Director, Medicare Operations and the overall Market.
Responsibilities include assisting with every stage of the Medicare bid cycle and plan development
from initial strategy and ideation, to bid submission, to implementation and final readiness.
Other responsibilities include competitive analysis, reporting, regulatory and operational support.
This position collaborates with Market, National, and shared services teams to deliver excellent member experiences and achieve organizational goals.

5+ years’ experience working with Medicare and Medicare Advantage programs.
Effective problem-solving abilities.
Strong analytical skills with the ability to translate data into actionable insights.
Attention to detail.
Proven mentorship skills.
Excellent time management and organizational capabilities.
Motivated self-starter with a commitment to continuous learning.
Outstanding interpersonal skills and capacity to collaborate with individuals of diverse experiences and personalities.
Proficient in Microsoft business software, with demonstrated skill in navigating multiple systems.
Experience preparing impactful PowerPoint presentations, delivering updates, and presenting to small to medium size groups.
Intermediate proficiency in Microsoft Excel.

Manager, Government Program Operations

Key skills