Define and drive the technical roadmap for identity and engagement platform services, including APIs, service boundaries, data models, and reliability goals.
Lead multi-quarter modernization efforts (e.g., reducing legacy dependencies, improving scalability, simplifying integrations) with a focus on cohesion, observability, and operational excellence.
Design and improve authentication, authorization, account integrity, and identity lifecycle services with strong security and privacy posture.
Build and evolve the systems that power engagement signals, experimentation hooks, telemetry/analytics pipelines, and usage insights to support product iteration and growth.
Create reusable platform primitives, reference architectures, and best practices that make it easier for product teams to build safely and quickly.
Partner with Product, Design, Security, Infrastructure, and AI/ML teams to align technical decisions with customer outcomes and organizational priorities.
Own delivery of complex initiatives end-to-end—breaking down ambiguous problems, driving alignment, and ensuring high-quality implementation, testing, rollout, and oncall readiness.
Mentor senior engineers, review critical designs, elevate engineering standards, and influence technical direction across teams beyond your immediate scope.

10+ years of software engineering experience, including significant experience designing and operating large-scale backend or platform systems.
Proven ability to lead architecture for distributed systems with high reliability, performance, and security requirements.
Strong expertise in at least two of the following areas: identity/authn/authz, service API design, analytics/telemetry infrastructure, search/retrieval foundations, experimentation platforms, or engagement systems.
Track record of driving modernization efforts in complex environments (e.g., migrating legacy systems, improving data quality and observability, simplifying architecture).
Excellent technical judgment and ability to balance speed, stability, and long-term maintainability.
Strong communication skills: able to write clear design docs, align stakeholders, and lead technical decision-making across teams.

Principal Engineer, Identity & Engagement

Key skills