Credit Controller, Collections Associate

Role Overview

• Maintain Customer accounts within the designated credit limit and aged debt profile
• Ensure all sums are paid on outstanding accounts to terms
• Record all contact with customers in an agreed format
• Record and action all queries and disputed invoices
• Prepare accounts for review by Management when required
• Report any required adjustments to a customer’s account as necessary
• Ensure documentation/filing kept up to date and accurate
• Escalate any accounts where problems exist at an early stage and prepare accounts for litigation
• Arranged meetings with customers when necessary to ensure the smooth running of the account
• Ensure maximum efficiency of the Sales Ledger by liaising with other departments within CDW
• Carry out other tasks as detailed by the Credit Manager or Company Management.

Requirements

• Experience of Credit Control processes
• Working in a team environment, in a fast-moving industry
• Appreciation of the role of Credit in Industry
• Competent IT skills, including Excel
• Good Communication Skills – Written and Verbal
• Good Organizational Skills and Time Management
• Good Interpersonal Skills
• Ability to work under pressure
• Professional Attitude

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development
• Equipment allowances