Insurance Collections Coordinator

Role Overview

• Third party follow-up associated with the dispensing of prescription medication via telephone, Internet, and in writing.
• Follow-up on unpaid, recouped payments, and underpaid claims
• Resolve issues with nonpayment of invoices due to insurance problems that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors.
• Maintain supporting chronological notes that detail action taken to resolve outstanding account balances.
• Maintain patient demographic information and data collection systems.
• Research and respond by telephone, via the internet and in writing to insurance companies and governmental payers regarding collection issues and problems.
• Contact patients and Physician’s offices as well as insurance companies as needed in order to expedite claims processing.

Requirements

• 1+ years of Healthcare Insurance related experience
• Experience using Microsoft Office products’ specifically Excel, Outlook, and Word
• Verifiable High School Diploma or GED required

Benefits

• medical, dental, and vision coverage
• paid time off
• retirement savings options
• wellness programs
• other resources, based on eligibility