Account Development Representative

Role Overview

• Research target accounts, identify key decision-makers, and generate new business opportunities
• Build and maintain strong relationships with customers, understanding their needs and informing them of product benefits
• Assist in developing account plans, map out key stakeholders, and contribute to the overall account strategy
• Assess leads against ideal customer profiles to ensure a good fit for solutions
• Coordinate meetings, calls, and presentations with customers and internal teams
• Schedule qualified meetings or demos for New Business Representatives to advance the sale process
• Maintain accurate customer and opportunity records in CRM system
• Support New Business Representatives with day-to-day administrative and operational tasks
• Prepare and process quotes, proposals, contracts, and order documentation
• Assist with lead management, follow-ups, and customer outreach
• Respond to customer inquiries and route requests accordingly
• Track sales activities, pipeline updates, and follow-up needs
• Engage and coordinate with EAM, SAE, (i)SE, CSM, Renewals team, and other POD members on territory strategy
• Assist with reporting and data analysis as needed
• Provide accurate and timely opportunity updates and bookings forecasts
• Drive account revenue expansion by creating and closing add-ons, upgrades, and migrations
• Lead subscription and SaaS migration activities across Core and Strategic accounts
• Maintain awareness of market conditions and competitors' products and pricing, and keep up to date on knowledge of the company
• Co-own sales achievement goals against a specified territory and team quota

Requirements

• Bachelor’s degree, or relevant work experience
• 1-2 years successful track record in sales development and or sales (technology, software, B2B, etc.)
• Ability to work under pressure and meet deadlines
• Ability to communicate complex technology and value propositions
• Independent, yet a team player
• Motivation to expand personal and professional knowledge of product and sales skills
• Strategic outlook
• Above average organizational, planning, communication, and problem-solving skills
• Strong presentation and critical thinking skills
• Excellent written and verbal communications.
• Experience with Salesforce strongly preferred
• Ability to manage multiple concurrent sales cycles
• Security, SaaS sales experience
• Familiarity with technology and cybersecurity.

Tech Stack

• Cyber Security

Benefits

• Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.
• We take care of our employees so they can take care of our customers.