Support timely and accurate invoice generation in accordance with company policies and customer agreements.
Review order details for completeness and escalate discrepancies as needed.
Assist with credit memo processing and billing corrections when required.
Apply customer payments accurately and timely within ERP systems.
Perform account reconciliations and investigate unapplied cash or discrepancies.
Maintain accurate customer account records and documentation.
Assist with collections follow-ups via email in alignment with defined procedures.
Track outstanding balances and update collection notes in the system.
Escalate complex disputes or high-risk accounts to the Team Lead or Manager.
Support monthly close activities related to AR, including reconciliations and reporting.
Ensure completeness and accuracy of AR data for financial reporting purposes.
Assist with documentation requests related to audits and internal control reviews.
Follow established internal controls and documentation standards to support compliance and audit requirements.
Ensure proper recordkeeping and data integrity in accordance with company policies.
Identify process inconsistencies or data issues and escalate appropriately.
Work closely with Sales, Order Management, and other Finance teams to resolve billing or payment issues.
Provide professional communication to customers regarding billing and payment inquiries.

Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred (or equivalent experience).
1–3 years of experience in Accounts Receivable, billing, or related finance operations.
Experience working in ERP (e.g., NetSuite, SAP, Oracle) and CRM (Salesforce) systems preferred.
Experience in a fast-paced or multinational environment is a plus.
Proficiency in Microsoft Excel and Microsoft Office Suite.
Strong attention to detail and data accuracy.
Ability to work with financial systems and reporting tools.

Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
Medical, dental, and vision coverage starting on your first day
Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
401(k) retirement plan with company matching contributions
Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
AirVet: 24/7 virtual veterinary care at no cost
Legal services, identity protection, and supplemental health insurance options
Tax-advantaged spending accounts for healthcare, dependent care, and commuting
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Accounts Receivable Specialist

Key skills