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Portal Administrator at Rentokil Initial | JobVerse
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Portal Administrator
Rentokil Initial
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Portal Administrator
United Kingdom
Full Time
3 weeks ago
$24,989 GBP
No Sponsorship
Apply Now
About this role
Role Overview
Collation of service information required to keep portals updated
Managing customer expectations on technicians attendance
Ensuring quotes are obtained and uploaded to the system
Reviewing recommendations/visit reports to increase job revenue
Dealing with customer and business queries
Liaison with service technicians to ensure customer SLA’s are met
Highlight and escalate process gaps and suggests solutions
Manage daily workloads in relation to the SLA’s in place
Maintain a high level of accuracy whilst meeting strict deadlines
Develop good relationships with all business and external stakeholders.
Works with the business front line to improve the quality of information
Is supportive and/or positive of colleagues accountable for delivering against own role description and team deliverables
Participates in daily meetings and shares ideas and issues
Uses experience to solve current problems
Requirements
Experience of using Microsoft excel formulas
Strong IT Skills
Good interpersonal and teamwork skills
Be professional, and positive
Be able to motivate self
Show passion with a “can do” attitude
A Flexible working approach
Customer service experience
Benefits
Discount scheme
Bonus and career opportunities
Employee Assistance Programme (EAP)
free to access and available 24/7 to you, your family, and friends.
Refer a Friend
earn up to £1,000 for referring someone to work for Rentokil Initial.
Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
Additional opportunities to earn more with regular bonuses.
Apply Now
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