Senior Manager, ORM Governance – Practices

Role Overview

• Senior Manager, Operational Risk Management (ORM) Governance and Practices leads oversight of operational and reputational risk frameworks, policies, and reporting.
• This role manages risk appetite, RCSA, risk events, controls, and executive risk reporting to support sound decision-making.
• Partners across the business as part of the second line of defense to strengthen risk culture and ensure effective, compliant risk management practices.
• Maintain the operational and reputation risk frameworks, including policies, standards, procedures (collectively “PSPs”) training and quality assurance requirements to assess adherence.
• Support the development and maintenance of ORM programs and associated policies, standards, and procedures including process management, risk and control self-assessment, risk event management, control management, and scenario analysis.

Requirements

• Minimum of 10+ years of operational risk management experience, preferably in financial services or other highly regulated industries
• Experience in operational risk programs (i.e., RCSA, Risk Events, Issue Management, Key Indicators) and risk domains (e.g., product and service delivery, process management, business disruption, third-party, fraud, and data)
• Exceptional communication skills with ability to synthesize and present complex risk issues clearly and persuasively
• Proven strategic thinker and creative problem solver who also demonstrates strong attention to detail and efficiency
• Ability to drive change in a dynamic business environment
• Team-oriented with strong interpersonal skills
• Highly organized, detail oriented combined with excellent analytical and technical skills.

Benefits

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.