Benefits Manager

Role Overview

• Oversee the daily operations of global benefits programs, including health insurance, retirement plans, life disability, and wellness initiatives.
• Manage the administration of global leave programs, including FMLA, Workers’ Compensation, Maternity, Paternity, Paid Time Off, Short/Long-Term Disability, and ADA accommodations.
• Act as the primary point of contact for global benefit brokers and local consultants to ensure consistent service delivery across all regions.
• Ensure all programs comply with local, state, and federal regulations. Lead annual filings, audits, and the maintenance of internal policies.
• Adapt global total rewards strategies to meet local market customs and cultural expectations while maintaining alignment with the overall corporate talent strategy.
• Develop and deliver communication materials and education programs to help employees maximize their benefits.
• Conduct regular data analysis to evaluate program usage, cost-efficiency, and effectiveness to support in future strategy design.
• Participate in and analyze global benefit surveys to identify market trends and provide data-driven recommendations for program enhancements.
• Monitor and reconcile monthly premium billings, conduct plan audits, and assist in managing the global total rewards budget.
• Lead the annual open enrollment process, including system testing in the HRIS, material preparation, and employee support.
• Continuously evaluate internal administrative processes to identify opportunities for automation within the HRIS or through third-party vendors.
• Serve as the final point of escalation for complex employee benefit issues or claims disputes, coordinating with carriers to find resolutions.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience specifically focused on benefits administration, with exposure to global programs.
• Proficiency with Workday HRIS system and advanced Excel skills for data analysis and reporting.
• Strong understanding of benefits-related regulations.
• Ability to explain complex benefit concepts to employees and stakeholders with empathy and clarity.
• Proven ability to manage multiple priorities in a fast-paced environment with a global mindset and cultural sensitivity.

Benefits

• Competitive compensation, plus all full-time employees participate in our ownership program
• because everyone should have a stake in our success.
• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
• Comprehensive wellness programs and mental health support
• Annual learning and development stipends to support your growth
• The technology and tools you need to do your best work
• Motivosity employee recognition program
• A culture rooted in inclusivity, support, and meaningful connection