Manager, Business Consulting – Organizational Change Management

Role Overview

• Leverage established change management methodologies and tools to execute strategic plans and support the implementation, execution, and adoption of new ways of working.
• Design and deliver effective change management strategy, approach, and plans in conjunction with the project and client team for the transformation program.
• Build relationships, establish credibility, and instill confidence in clients.
• Work with senior leadership to create alignment in order to support program success.
• Comfortably interact with C-Level Executives.
• Design and develop holistic change management strategies that articulate how change will be managed throughout the project lifecycle.
• Identify and deploy communication and stakeholder engagement tools and techniques.
• Deliver programs that support agile/iterative transformation.
• Conduct key change management activities such as stakeholder assessment, readiness assessment, impact assessment, communication design and execution, training plan design and facilitation, etc.
• Design and deliver material utilizing various channels of communication to drive awareness, education, and engagement across the organization.
• Design, develop, and roll-out communication strategy and materials.
• Work with relevant stakeholders to build change management understanding and ensure buy-in.
• Drive continuous improvements to the quality and efficiency of the change management process.
• Leverage cross-geography insights and practitioners to enhance client service delivery.
• Participate in internal initiatives and business development efforts including proposal development, client presentations, etc.
• Lead and contribute to internal practice and organization development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
• Continually improve frameworks and approaches along with the development of tools and methods.
• Participate in business development efforts, including proposal development, client presentations, etc.
• Mentor and guide a team of consultants to build change management skills.
• Understand key objectives for clients and YASH, align people to objectives, and set priorities and direction.

Requirements

• Experience in change management – should have been a part of at least 6 change management implementations.
• Should have been part of end-to-end change management implementation lifecycle on a transformation program (prefer technology-driven change management experience).
• Good to have a global roll-out experience.
• 6-8 years of experience in consulting/industry with a primary focus on change management.
• Experience in change management and employee experience in projects including stakeholder management, impact analysis, culture assessment, user engagement, and readiness assessment.
• Practical client experience including planning, design, and delivery.
• Delivering change management and training programs in a wide variety of contexts including complex ERP implementations, Digital implementations, and transformation change programs.
• Understanding of standard project methodologies and change interventions during project lifecycle phases.
• Nice to have experience on PROSCI or any other change management approach.
• Good understanding of IT, HR, Finance functional processes, and transformation in general.
• Excellent skills with PowerPoint, Excel, and analytical approaches.
• Ability to work and team with people across functions, sectors, geographies, and cultures.
• Good analytical, judgment, tact, and decision-making ability along with critical thinking skills.
• Excellent oral, written, and presentation skills.
• Excellent time management skills to ensure the ability to deliver work products of the highest quality and overcome risks and issues to ensure timely delivery.
• MBA is strongly preferred.
• Strong oral and written communication skills, including presentation skills.
• Technology-driven change management experience (ERP systems SAP/Oracle/Workday).
• Willingness and ability to travel for client engagements.

Tech Stack

• ERP
• Oracle

Benefits

• Flexible work arrangements
• Career-oriented skilling models
• Continuous learning, unlearning, and relearning at a rapid pace and scale
• Stable employment with a great atmosphere and ethical corporate culture