Oversee and manage all aspects of Peacekeeper Inn operations, including lodging, recreation, food and beverage, and entertainment services.
Supervise daily operations to ensure that all hospitality, recreational, and entertainment services are effectively managed and meet customer satisfaction objectives.
Develop and implement operational policies and procedures to optimize efficiency and service quality.
Manage budgets, control costs, and oversee procurement processes.
Plan, manage, and oversee events and programs to enhance the recreational and entertainment offerings of the Peacekeeper Inn.
Respond promptly to contingencies or emergencies and ensure availability on-site within one hour of notification.
Monitor and review facility conditions, ensuring cleanliness, functionality, and adherence to safety and health guidelines.
Provide regular reports on facility operations, budget performance, customer satisfaction, and staff productivity for government review.
Requirements
A four-year degree from an accredited college or university with a major in business management, hospitality, food, or recreation management.
OR, three years of general experience demonstrating knowledge of the principles, methods, and techniques of recreation, food and beverage, and entertainment operations.
Must have five (5) years of specialized experience serving as a middle manager in a similar civilian commercial business capacity.
Strong knowledge of hospitality and recreation service industry best practices, including financial management, customer service, and operational standards.
Ability to organize, plan, and coordinate activities and events in alignment with the interests and needs of individuals and groups.
Excellent customer service and communication skills, including the ability to respond to patron concerns and manage issues effectively.
Strong team leadership and managerial skills.
Experience managing budgets, maintaining costs, and achieving financial performance targets without compromising quality of service.
Must be in possession of a valid passport and be able to travel internationally.
Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment.