Serve as the first point of contact for all local IT-related issues, including hardware, software, and access management
Manage user accounts, permissions, and device provisioning as part of structured onboarding and offboarding processes
Coordinate with our external IT provider and group IT functions to ensure timely resolution of escalated issues
Support users on ERP systems (IMX, AOVIR, Infor) at user level, including basic troubleshooting and guidance
Maintain and update the local IT asset register, covering laptops, mobile devices, and software licenses
Ensure basic IT security and compliance standards are met, including password policies, access rights, and system updates
Support meeting room setups, printers, and office devices to ensure reliable day-to-day functionality
Manage day-to-day office operations including supplies, equipment, and facility maintenance
Act as the primary contact for landlords, service providers, and external vendors
Support invoice handling and coordinate admin-related costs in close collaboration with the finance team
Organise and oversee office-related activities such as deliveries, repairs, and smaller internal projects
Assist in document management and filing, including contracts and agreements
Support internal processes and ensure accurate and timely documentation across administrative workflows

Commercial or technical educational background with initial practical experience in IT support, office administration, or a similar combined role
Familiarity with ERP systems and standard IT environments is an advantage (e.g. Microsoft 365)
Strong service and solution orientation with a structured, reliable way of working
Good organisational skills and the ability to manage multiple topics simultaneously
Collaborative team player with a proactive attitude and a willingness to take ownership
Fluent in Hungarian and English (written and spoken); German is considered an advantage
Valid driver's license (Category B) and willingness to travel to retail locations within Hungary

A varied and impactful role within an international, purpose-driven company in the medical technology sector
Opportunities for professional development within the WS Audiology organization
Modern IT infrastructure and a structured support framework
A collaborative and supportive team culture across Switzerland, Austria, and Hungary

IT Administrator – Office

Key skills