Administrative Assistant – Business Development

Role Overview

• Accurately enter information into the customer relationship management (CRM) platform (Devana).
• Study trial data entry and updating.
• Site data entry and updating.
• Principal Investigator data entry and updating.
• Upload documents into CRM.
• Monitor the Business Development email inbox for protocol information.
• Maintaining documentation as to sites capabilities, including lists of equipment specific to FQs (i.e.: MRI, PET, CSF, etc.).
• Review and verify the accuracy of trial data and revise errors.
• Adding per-patient budget amounts into systems.
• Professionally interacting with other staff as needed.
• Make recommendations for improvement or enhancement to job processes.
• Aiding in applying for new studies in conjunction with the Business Development Team.
• Maintaining confidentiality of patients, customers, and company information.
• Performing all other duties as requested or assigned.

Requirements

Minimum Qualifications: A high school diploma or equivalent AND 2+ years of administrative, sales support, or similar experience, OR an equivalent combination of education and experience, is required. 1+ years of clinical research experience is a plus. Bi-lingual (English / Spanish) proficiency is a plus. Required Skills:

• Proficiency with computer applications such as Microsoft applications, email, web applications, and the ability to type proficiently (40+ wpm);
• Strong organizational skills and attention to detail.
• Well-developed written and verbal communication skills.
• Well-developed interpersonal and listening skills and the ability to work well independently as well as with co-workers, subjects, managers, and external customers.
• Ability to effectively handle multiple tasks, and adapt to changes in workloads and priorities.
• Must be professional, respectful of others, self-motivated, and have a strong work ethic.
• Must possess a high degree of integrity and dependability.
• Ability to work under minimal supervision, identify problems and implement solutions.
• Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines.

Benefits

• Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.
• Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.