Regional Manager, Warehouse Operations

Role Overview

• Responsible for overseeing warehouse performance at designated locations; evaluate and act on KPIs to meet objectives in safety, quality, service (OTIF), cost, and inventory accuracy.
• Champion a proactive employee and food safety culture; ensure regulatory compliance and adoption of hazard identification, root‑cause analysis, and corrective/preventive actions in partnership with EHS and Quality.
• Develop warehouse leaders via succession planning, coaching, and performance management; build bench strength for ready‑now talent and promotions.
• Ensure standard work, SOPs, and best practices are applied consistently across all locations.
• Work on process improvement through site visits, performance analysis and coaching.
• Lead problem‑solving using root cause analysis and structured CI; standardize and scale solutions that deliver measurable impact.
• Own site and network P&L objectives (labor, MHE leasing, storage, R&M, cost of quality); deliver budget and productivity commitments through disciplined planning and variance management.
• Ensure inventory control measures are maintained for all finished and semi-finished goods within the warehouse.
• Drive harmonization of processes and systems (WMS/ERP), partnering with BPO/IT and the Key‑User network to sustain adoption.
• Partner with Transportation, Customer Service, Supply/Demand Planning, Quality, Manufacturing, Finance, and IT to meet service commitments, drive efficiencies and complete projects related to network optimization, automation implementation, system upgrades, product launches, etc.
• Identify and lead initiatives that improve safety technology, labor efficiency, space utilization, automation, and overall operational performance at specific sites and across a network of 25+ internal warehouse locations.
• Demonstrate a Customer First mindset by developing strategies to enhance our customer service and our growth, focusing on deliveries that are on-time, in-full and defect-free.
• Work directly with and challenge other cross-functional teams in the organization to identify efficiency opportunities. Assist them in determining solutions that will allow Saputo to achieve objectives in the areas of profit, growth and customer satisfaction.
• Take charge of the department's budgeting by regularly reviewing financial reports and managing the yearly budget process.
• Collaborate with the team to identify both immediate and future staffing requirements, considering projected business volume, site-specific challenges, and potential growth opportunities.
• Initiate, coordinate and oversee major projects within your sites; such as layout changes, equipment upgrades, warehouse capacity needs, utilization, capital expenses, automation installation, etc.
• Keep current on information and technology affecting functional areas to increase innovation and make appropriate recommendations to senior leadership as necessary.
• Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews.
• Recommend, plan and/or implement employee training and skill development activities.
• Travel 60% of the time to support sites’ performance, initiative teams, projects, and other deliverables. Combination of office, warehouse, and cold‑chain environments; PPE compliance required at sites.

Requirements

• 10+ years of progressive leadership experience in warehouse and/or site operations or 5+ years and a Bachelor’s degree in Supply Chain/Operations/Business or equivalent experience
• 5+ years of experience direct site leadership or large team leadership of 20+ team members (single or multiple site leader w/ P&L ownership)
• Ability to travel up to 50% of the time
• Demonstrate a track record of developing leaders and elevating teams; strong coaching and mentorship capabilities
• Experienced with WMS/ERP (e.g., SAP/EWM) and data‑driven performance management; comfortable leading through system changes.
• Successful best practice implementation, process improvement, program management, and change management experience
• Communicate effectively across levels (frontline to executives) and influence cross‑functional outcomes.

Tech Stack

• ERP

Benefits

• Development opportunities that enhance you career fulfillment.
• Meaningful compensation & benefits that help you care for your family.
• Opportunities to contribute to your community and enhance the lives of others through Saputo products.