Own data quality standards and drive continuous process improvement across our CRM
Partner closely with Sales, Senior Revenue Ops, and internal systems stakeholders to ensure our operational foundation is accurate, scalable, and built for growth
Act as the primary escalation point for complex data merges, account deduplication, and territory disputes, resolving issues with speed and precision
Review and validate work produced by junior associates, maintaining 100% data accuracy across the CRM at all times
Proactively identify and execute bulk cleanup initiatives, turning large-scale data challenges into efficient, systematic solutions
Own and maintain CRM Rules of Engagement documentation, ensuring processes are clearly defined and consistently applied across teams
Collaborate with the Internal Systems & Data (ISD) team to understand system workflows, validate change requests, and drive operational alignment

4 to 5 years of experience in Salesforce and/or HubSpot administration, or in a Sales/Revenue Operations role
Exceptional attention to detail, paired with a GTM business mindset when approaching data quality issues
Strong written and verbal communication skills in English, with the ability to translate technical issues into clear, actionable guidance for non-technical stakeholders
Proven ability to collaborate cross-functionally and manage competing priorities without losing focus or accuracy
A self-starter mentality: you don't just surface problems, you own them and solve them at scale

Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
Work flexibility: hybrid and remote work policies
Generous paid time-off policy (every location is different)
Lifestyle allowance
A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
Every full-time employee receives stock options, allowing them to share in the company’s success
We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
And more benefits tailored to each country

Sales Operations Specialist

Key skills