Marlborough, Massachusetts, United States of America
Full Time
2 weeks ago
$20 - $25 USD
No Visa Sponsorship
Key skills
CommunicationProblem SolvingSales
About this role
Role Overview
Identify and research missing sales information which includes partnering with peers and external departments to troubleshoot and resolve sales issues
Reconciles and balances sales information for domestic divisions which includes validating point of sale detail by ensuring the accuracy and completeness of all sales and cash office data, and register transactions are in balance prior to releasing to the General Ledger
Communicate with Cash Office associates regularly to resolve outstanding sales issues
Address customer service issues and research discrepancies on behalf of Field Associates
Research and respond to debit and credit chargebacks
Offer training to peers and/or new hires as needed
Perform other duties and special projects as assigned
Requirements
Cash Office or banking experience preferred
Associates or Bachelor’s degree highly preferred
Ability to assess and shift workflow ensuring both individual and Department deadlines are met
Ability to multitask and prioritize, while meeting strict deadlines
Strong problem solving and follow-through skills
Strong Microsoft Office, general computer, and computation skills