Support business processes across multiple operational areas, focusing on wholesale operations, logistics coordination, shipment accuracy, and process improvement.
Assist with the day-to-day management of bulk and wholesale purchase orders.
Ensure wholesale shipments are processed on time and in compliance with retailer routing guides and shipping instructions.
Track inbound shipments and coordinate outbound shipments.
Prepare shipping documents, bills of lading, and invoices while ensuring compliance requirements are met.
Monitor inventory levels and flag discrepancies.
Work closely with carriers, third-party logistics partners, and vendors to resolve shipping delays and delivery issues.
Support the management of 3PL relationships and contribute to ongoing warehouse strategy optimization.
Gather and organize documentation to support chargeback disputes with retail partners.
Monitor workflows, identify bottlenecks, and recommend process improvements.
Act as a problem solver when unexpected operational issues arise.

Experience supporting operations, logistics, wholesale coordination, or related business processes in a fast-paced environment.
Exposure to shipment coordination, inventory management, documentation, or supply chain workflows is highly valuable.
Strong business acumen with comfort working across both qualitative and quantitative analysis.
Excellent attention to detail and a strong focus on operational accuracy.
Strong organizational skills with the ability to manage multiple workflows simultaneously.
Ability to think quickly, solve problems independently, and improve processes for scalability.
Ownership mindset with the ability to drive work forward with limited oversight.
Strong adaptability and willingness to support evolving operational priorities.

Operations Coordinator

About this role