Serve as the trusted advisor and provide guidance to solution-specific sales team members, supporting sales activity and quoting enablement through the QTC cycle ‘quote to cash’
Manage stakeholders' requests, queries and issues utilizing Services Request Process high volumes of transactions accurately, including Quote approval, validation, and quality assurance of submissions
Identify and communicate errors and deficiencies to stakeholders for resolution
Facilitate regular specialist solution sessions
Implement best practices and standardization of sales processes, leveraging efficiency and scalability
Contribute to team metrics through productivity, accuracy, and continuous process improvement.

Education
Bachelors degree in Finance, Accounting or a similar field preferred.
3+ Years Experience in Enterprise Software Sales Operations, Finance, Contract Administration, or Billing.
Strong analytical skillset
Skilled Salesforce.com (or other CRM) and Excel, Word, PowerPoint
High accountability, proactivity, diligence, and understand and enforce process.
Attention to detail and high urgency

Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year

Sales Operations Analyst

Key skills