Lead a team of technical operators on the Growth Marketing Operations team (GROMO)
Set the strategic direction for technical marketing operations, drive platform governance and automation architecture
Develop the next generation of marketing operations leaders
Own enterprise-level integrations, high-risk execution programs, and cross-functional platform strategy
Translate complex technical tradeoffs into business outcomes
Evolve marketing automation infrastructure
Pioneer an AI-first operational model
Champion automation and continuous improvement.

Bachelor's degree or equivalent experience
9–12 years of experience in marketing automation, technical operations, or execution-focused roles
5+ years of people management experience, including managing managers or multiple functional teams
Expert-level proficiency with an ESP or MAP (Iterable, Braze, Salesforce Marketing Cloud, or equivalent)
Proven track record of delivering large-scale integrations and platform changes in complex, multi-team environments
Deep expertise in marketing automation strategy, architecture tradeoffs, and platform governance
Experience designing and implementing AI-assisted workflows in marketing operations (e.g., predictive modeling, automated QA, intelligent segmentation)
Strong knowledge of email deliverability, data hygiene, and SMS compliance (TCPA, GDPR)
Ability to troubleshoot and resolve complex campaign execution failures across systems and channels
Experience leading TechOps initiatives in collaboration with PM and QA functions
HTML fluency (editing and troubleshooting); SQL proficiency
Experience working cross-functionally with Engineering, Martech, Product, and Data Science at a senior level.

Senior Manager, Growth Marketing Operations

Key skills