Loan Support Analyst – Collateral Operations

Role Overview

• Analyze property performance on a collateral level for multiple types of real estate by reviewing rent rolls, occupancy reports, financial statements, and loan documents.
• Communicate with borrowers to understand if fluctuations are secular or short-term.
• Review and perform property inspections and work with a team of Loan Support Analysts and managers to meet deadlines timely and accurately.
• Supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan documents, accurate processing of transactions, and timely reporting to stakeholders.
• Analyze and interpret complex loan agreements to accurately apply loan terms in loan servicing activities.
• Resolve non-compliant issues through written and verbal communication with both internal and external parties.
• Review and process loan payments, escrows, and reserve account disbursements.
• Assist in the preparation of periodic reporting including investor, internal, and regulatory reports.
• Perform covenant compliance testing.
• Maintain accurate and up-to-date loan servicing records in the servicing system.
• Support the onboarding of new loans and the transition of paid-off or transferred loans.
• Support tax and insurance administration.
• Perform collection activities on delinquent accounts.
• Review reports to identify exceptions, ensure quality and contribute to risk mitigation efforts.

Requirements

• Associates or equivalent degree as well as related experience or product knowledge
• 4+ years of related business or functional experience
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• Analytical Thinking
• Capital Management
• Compliance Requirements
• Documentations
• Due Diligence
• Loan Documentation
• Regulatory Compliance
• Risk Mitigation Strategies
• Accuracy and Attention to Detail
• Consulting
• Customer Interaction
• Decision Making and Critical Thinking
• Effective Communications
• Financial Analysis
• Managing Multiple Priorities
• Operational Functions
• Products and Services
• Relationship Management

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service