Leading a team of individual contributors responsible for compliance and closing oversight on both performing and defaulted commercial real estate loans
Participating in the development of the operations strategy
Executing operating plan and communicating strategy to operations team
Acting as a senior point of escalation and resolving exceptions related to complex processes and/or product support
Reviews transactions, reports, and/or key risk indicators to identify exceptions, monitor quality and ensure effective quality risk management
Requirements
3+ years of industry-relevant experience
2 years of previous managerial experience in an operations or production environment position, or a comparable combination of education, job-specific certification(s), and experience (including military service)
Bachelor's degree in a related field
Knowledge of compliance and risk management strategies
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service
Operations Manager II – Loan Servicing Management at PNC | JobVerse