Key skills
AnalyticsCRMCommunicationRemote Work
About this role
Role Overview
- Send outbound brand outreach (target: ~10–15/day per operator)
- Conduct follow-ups (2–3x) with brands who have not responded
- Maintain brand and talent pipelines daily (Affinity, CreatorIQ, internal)
- Support deal operations (tracking campaigns, deliverables, brand spend)
- Assist with invoicing processes
- Respond to inbound RFPs and brand inquiries
- Support contract workflows (redlining, version tracking, storage)
- Manage scheduling for creators, brand calls, and internal pod meetings
- Book and coordinate travel
- Manage inboxes (filtering, templated replies, follow-ups)
- Order milestone gifts and maintain gifting workflows
- Support content calendar maintenance (upload scheduling, reminders)
- Build brand outreach lists and vertical-specific targeting data
- Pull social media and content performance analytics
- Update CRM tools (Affinity, CreatorIQ)
- Update internal rosters, creator profiles, and deal tracking sheets
- Support talent scouting (basic research, deck prep)
- Attend internal meetings to take notes and provide summaries
- Produce daily/weekly status reports for pods
- Handle file management, data entry, and organization
Requirements
- Experience in outreach, lead generation, or client support
- Ability to manage high-volume outreach and follow-ups
- Familiarity with CRM tools (e.g., Affinity, CreatorIQ) and pipeline management
- Experience supporting campaigns, invoicing, and contract workflows
- Strong organizational and scheduling skills (calendar, inbox, travel)
- Excellent written English communication (writing outbound emails is most of the job)
- Extreme attention to detail (catching mistakes and redlines in contracts)
- Incredibly responsive (internally and externally)
- Ability to manage content calendars and admin tasks
- Experience in research, data tracking, and analytics
- Ability to maintain CRM systems, reports, and internal trackers
- Detail-oriented with strong communication and multitasking skills
- Experience in reporting, documentation, and general admin support
- Influencer, admin, or marketing work experience is a plus
Benefits
- Permanent remote work flexibility
- Paid Time Off
- Health Maintenance Organization (HMO) coverage
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth