Oversee day-to-day operations including scheduling, PTO, and timekeeping for 30 providers and/or APPs
Coordinate with clinic managers and lead APPs regarding provider staffing needs
Oversee provider and APP performance and quality measures
Support business development and growth of the Urgent Care program
Manage scheduling for care on demand and mobile clinic
Execute program administration with service line and operational directors
Cultivate and strengthen professional relationships with consistent contact
Investigate participant and employee complaints or concerns

Must possess knowledge normally acquired through completion of an associate degree in business or healthcare related field
2+ years of related experience or equivalent combination of education and experience
Experience as a program administrator or project manager preferred
Strong computer skills including payroll and timekeeping system, and Microsoft Office programs including Word, Excel, Outlook, and Teams
Excellent communication, both written and verbal
Solid organizational and prioritization skills
Professionalism and self-initiative
Team-oriented and adaptable to evolving program needs

Practice Manager – Provider Urgent Care Float Pool

Key skills