RN Care Manager

Role Overview

• Work focusing on our Trinity Health medical group patients.
• Focus on patients with multiple chronic diseases, CHF, COPD.
• Focus on disease education, identifying and mitigating social influencers of health.
• Coordinate needed services and collaborate with the provider offices to ensure integrated care through the healthcare continuum and improved health outcomes of our patients.

Requirements

• Associates Degree required, BSN preferred.
• Previous experience required in care management at least one of the following settings: disease management, home health care, hospital or physician office setting.
• Certification in Case Management (CCM) preferred.
• 5 years of RN experience.
• Prior electronic medical record (EMR) experience required.
• Previous project leadership experience required.
• Possess strong community resource knowledge.
• General knowledge of insurance plans and clinical resource management.
• Excellent oral and written communication skills.
• Excellent customer service skills.
• Ability to work independently, setting priorities to coordinate care plan efficiently.
• Proven leadership skills and ability to work effectively in a team environment.
• Highly organized and detail-oriented, ability to perform multiple tasks.
• Effective behavioral and educational strategies, including, but not limited to, motivational interviewing, teach-back method and self-management support.
• Recognize the role of cultural, social, economic and behavioral factors in accessibility, availability, acceptability, and delivery of public health services, and respond to diverse needs that are a result of these differences.
• Incorporate strategies for interacting with persons from diverse backgrounds (e.g. cultural, socioeconomic, educational, racial, gender, age, ethnic, and affiliation, mental and physical capabilities).

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Flexible work arrangements