Business Manager, IS II

Role Overview

• Manage a portfolio of medium-complexity B2B clients, maintaining continuous and consultative relationships.
• Identify client needs and propose appropriate solutions from the company's portfolio of products and services.
• Conduct commercial negotiations, follow up on proposals and support the closing of opportunities.
• Act as the focal point between clients and internal teams, ensuring alignment, agility and quality in deliveries.
• Use commercial systems and tools (CRM/RM and internal systems) to manage the pipeline, record interactions and monitor results.
• Contribute to achieving commercial targets and area KPIs.
• Ensure clear, fluid and assertive communication with different client profiles and internal stakeholders.
• Comply with and uphold the requirements for maintaining the Occupational Health and Safety Management System, actively participating in company programs.
• Know and apply Telefônica's Environmental Policy, ensuring good environmental management practices in daily activities.

Requirements

• Previous experience in commercial roles, preferably in the B2B segment.
• Experience in partner companies or within the telecommunications ecosystem will be considered a relevant differential, as it enables faster ramp-up on portfolio, processes and systems.
• Alternatively, B2B commercial experience in large companies or related sectors (e.g., telecom, technology, services).
• Strong communication skills, with a commercial profile, energy, proactivity and ease in building relationships.
• Ability to quickly understand products, services, processes and tools.
• Resilient and adaptable profile with good situational awareness for prioritization and decision-making.

Behavioral Competencies

• Fluent and persuasive communication
• Customer and results orientation
• Proactivity and autonomy
• Ability to learn quickly (accelerated ramp-up)
• Good relationship management and negotiation

Benefits

• Choose the ideal benefit for you and your dependents via a digital platform with categories including Gym, Meal Voucher (VR), Food Allowance (VA), Pharmacy Assistance, Medical and Dental coverage, and Life Insurance;
• Company mobile phone. Yes, a brand-new smartphone for you!
• Unlimited voice and data plan! Yes, unlimited! On the best mobile network, even faster with Vivo 5G!
• An exclusive Vivo offer with special discounts on landline, broadband, TV and apps;
• Eligible to receive an annual Bonus or PPR (Performance-Based Bonus);
• Plan your future through a Private Pension plan;
• Have children? You will be entitled to a subsidy to help with school, daycare or nanny expenses;
• Work in an environment that respects your personality, dress style and who you are, and allows you to be authentic. #ComeAsYouAre
• Work remotely up to 2 times per week. #Mobility
• Flexible working hours;
• Enjoy a day off to celebrate your birthday;
• Participate in one of the largest corporate volunteer programs to help make a difference;
• Take advantage of our Educational Development Program, which offers partnerships with educational institutions at a discount, certifications and online courses.
• Boost your career through our Internal Recruitment Program, in Brazil or abroad — after all, we are present in more than 17 countries! #VivoMyCareer
• Benefit from a range of initiatives to improve your physical, emotional and social well-being! Here we have #VivoWellbeing, which encourages our team to adopt healthy habits and a better quality of life! Available to employees are consultations with nutritionists, psychologists, social workers, telemedicine, and much more!