Direct and manage complex programs supporting federal clients, ensuring alignment with agency goals and federal requirements
Lead cross-functional teams, coordinating efforts across directorates, federal components, and external, state, and local partners
Oversee program lifecycle activities, including planning, execution, risk management, and performance reporting
Develop strategic roadmaps, implementation plans, and program governance structures
Maintain governance artifacts (e.g., project charters, RACIs, gate reviews) and support governance bodies through transparent reporting and performance reviews
Implement and mature Agile methodologies, ensuring integration of Agile practices across program teams
Drive policy and process alignment as well as facilitate process optimization and operational readiness activities
Develop data-driven strategies to enhance operational efficiency and deliver measurable improvements
Identify risks, issues, and improvement opportunities as well as recommend mitigation strategies and operational enhancements
Provide oversight across multiple concurrent projects, ensuring timely delivery of requirements, testing support, integration, deployment, and post-implementation evaluations
Support Agile ceremonies and maintain Agile artifacts such as sprint plans, retrospectives, and risk logs
Establish performance monitoring mechanisms, key performance indicators, and metrics as well as monthly program status assessments
Deliver comprehensive documentation including business requirements, process flows, and functional specifications
Requirements
10 years of experience
Master's degree in Business Administration, Public Administration, IT, or a related field
5 years experience with immigration policy, exposure to the agencies and offices operating in the immigration ecosystem, and the DHS system used for identity management and immigration status
Project Management Professional certification required
SAFe certification preferred
Strong communication and stakeholder engagement skills at the executive level
Strategic thinker with a forward-looking approach to marketing trends and technologies
Strong problem-solving skills and the ability to think critically
Ability to manage competing deadlines
Experience supporting complex projects and transformation efforts within the federal government with a focus on immigration
Comfortability with supporting complex client relationships
Ability to obtain and maintain a public trust clearance and DHS suitability