Field Operations Manager

Role Overview

• The Field Operations Manager plans, coordinates and conducts Small Unmanned Aircraft (SUAS), Tactical Missile System (TMS) and Unmanned Ground Vehicle (UGV) training, field demonstrations, and customer service visits (CSV) both domestic and internationally.
• Tracking of fielded assets, proposal writing, and budget management
• Coordinates and works closely with multiple customers on training, demonstrations, and customer service visits, as well as various other operational requests worldwide
• Interacts with the Airworthiness & Safety authorities as required to ensure airworthiness and safety standards are implemented
• Identifies design and operational deficiencies and recommends improvements to Product Line Management
• Collaborates with Program Managers, Engineers, Business Development and Product Line Management to ensure Field Operations involvement during all phases of planning, development, and fielding
• Develops plans and policies, monitors operations, reports to and advises leadership team on all matters pertaining to field training and field demonstration events
• Assists in development of operator manuals, checklists, FSR certification and currency programs as well as other internal and external training tools as required
• Able to plan and execute a dynamic schedule and solve rigorous and last-minute customer demands
• Coordinates with Trade Compliance on international training and demonstrations to ensure compliance

Requirements

• Bachelor's degree in Unmanned Aircraft Systems, Engineering or Management required or equivalent combination of education, training, and experience
• 8 + years experience in Unmanned Aircraft Systems, Tactical Missile Systems operational use and training for commercial and military customers, including recent operational experience with SUAS, TMS or UGV products
• 3+ years of formal instructor experience
• Military leadership experience preferred: Special Operations Forces, Infantry, Unmanned Aircraft Operations or maintenance background highly preferred
• Must be able to obtain a Secret and likely a Top-Secret clearance
• U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.

Benefits

• medical
• dental
• vision
• 401K with company matching
• a 9/80 work schedule
• paid holiday shutdown