Perform a wide range of operations support activities
Ensure consistent and effective creation of non-design work orders, as well as service and material purchase requisitions, and work order reconciliation activities where needed
Ensure a high level of accuracy within all operating systems to support data integrity and process adherence in addition to supporting automation opportunities
Provide backup administrative support functions as required
Manage non-design work order creation, purchase requisition creation, and/or work order reconciliation for Operations business needs
Assist business unit customers with SAP errors related to work order release, purchase requisition release and other barriers to work
Support development and implementation of related automation support for respective workstreams
Assist business unit with training and utilization of automation
Communicate and work effectively with business unit and build and leverage strong partnerships with stakeholder groups and customers at a variety of levels to maximize productivity, utilization, and operational efficiency of all resources
Maintains thorough knowledge of work processes, Capital and O&M requirements, vendors and contracts, safety requirements and other information as necessary to perform the role
Ensure requests are processed accurately in a timely manner

High School diploma or GED
Bachelor's degree in Business Administration, Construction Management or related field preferred
Minimum five years' experience in construction, design, maintenance, or operations area (utility experience preferred)
Must have a good understanding of the regular work functions of the area including work order creation and closure, purchase requisition creation, capital/O&M policy, operations functions, etc.
Demonstrated ability to manage work activities in a manner that meets customer and/or internal stakeholder requirements
Established analytical and problem-solving skills
Demonstrated ability to build and maintain effective working relationships, as well as strong written and verbal communication skills
Proficiency with Microsoft Excel or other spreadsheet tools
Ability to retrieve and manipulate data from reporting tools
Knowledge of and ability to use a wide range of computer software applications which include Microsoft products, SAP, etc.

Senior Operations Support Specialist

Key skills