Customer Support Specialist, French Speaker
Vilnius, Vilnius, Lithuania
Full Time
2 hours ago
$1,700 - $2,500 EUR
No Sponsorship
Key skills
CommunicationSales
About this role
Role Overview
- You will be responsible for resolving customer queries, recommending solutions and guiding product users through features and functionalities.
- Ultimately, you will help to establish our reputation as the company that offers excellent customer support during all sales and after-sales procedures.
Requirements
- Proficient written and spoken French and English language.
- Previous experience in a Customer Support role is a plus.
- Understanding of cars and their parts would be an advantage.
- Experience using help desk software and remote support tools would be an advantage.
- Excellent communication and problem-solving skills.
- Knowledge of others' languages is also an advantage.
- Multi-tasking abilities.
Benefits
- Private health insurance
- Employee stock option plan (ESOP)
- Learning budget for your personal and professional growth
- Commuting perks (covered parking or public transport to choose from)
- Everyday snacks and drinks
- Onsite gym
- Top-notch hardware and software
- The opportunity to work from anywhere up to 30 days per year
- Employee referral program