Senior Digital Transformation Program Manager

Role Overview

• Process Excellence Champion
• Design and implement streamlined business processes leveraging deep expertise in end-to-end operations and improvement methodologies
• Drive consistent process adoption that directly supports business strategies while fostering a culture of continuous improvement
• Establish meaningful metrics that identify performance gaps and partner with business owners to implement targeted solutions
• Lead change management activities, including communication strategies, training programs, and resistance management
• Ensure smooth adoption of new processes and digital solutions
• Transformation Leadership
• Drive delivery of complex digital transformation initiatives across diverse business functions, skillfully coordinating between business teams and IT stakeholders
• Provide strategic guidance across multiple functional areas, applying business acumen and transformation experience to drive meaningful outcomes
• Lead operational reviews across workstreams while developing and maintaining comprehensive program scorecards that demonstrate business impact
• Strategic Program Support
• Work independently to develop comprehensive program plans while maintaining transparent communication with key stakeholders
• Proactively identify potential roadblocks, recommend practical solutions, and oversee successful implementation
• Balance strategic vision with tactical execution to ensure transformation initiatives deliver measurable value
• Develop comprehensive roadmaps for digital programs with clear goals, timelines, and deliverables
• Communicate digital strategies, goals, and performance metrics to key stakeholders, including executive leadership
• Act as a thought leader within the organization, championing the importance of a strong digital experience strategy
• Partner with senior members of the Digital Products team to develop, maintain, and implement a 1-3 year strategic goal and action plan for Digital Products
• Digital Operations
• Cascade Digital Operations priorities to team, lead planning of execution strategies, and ensure successful delivery of objectives
• Serve as key partner with Digital IT to support driving delivery management
• Agility Accelerator
• Design and implement flexible working methodologies that reduce bureaucracy and enhance organizational responsiveness
• Champion cross-functional collaboration frameworks that enable rapid decision-making and adaptive problem-solving
• Balance governance with agility to help teams quickly pivot in response to changes while maintaining operational excellence

Requirements

• 8+ years managing complex digital transformation programs
• 15+ years of experience in product, portfolio or program management
• Experience supporting maturity planning
• Outstanding relationship management and communication skills
• Self-directed performer who excels in cross-functional global teams
• Problem-solver who develops practical solutions to business challenges
• Strategic thinker who can also manage tactical details effectively
• Ability to influence at all levels with emotional intelligence and discretion
• Adaptable professional who thrives under pressure and shifting priorities
• Continuous learner who embraces feedback and drives improvement
• Champion of process excellence to enable organizational maturity

Benefits

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
• On-site Café with Catering Option for Busy Lifestyles
• 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
• Bike Racks