Proposals and Contracts Manager

Role Overview

• Overall accountability for the entire Request for Proposals (RFP) process from receipt to delivery
• Analyze RFP documentation including study protocols and assign appropriate Subject Matter Experts (SMEs)
• Facilitate proposal development by coordinating strategic and operational areas while ensuring adherence to the Decisions Right policy
• Prepare and modify strategic proposals and budgets based on SME feedback and client requirements
• Manage the RFP process, identifying potential barriers and implementing effective mitigation strategies
• Obtain third-party quotes as needed and ensure alignment with RFP specifications and client communications
• Maintain accurate documentation in appropriate systems for metrics and KPI tracking
• Overall management responsibility for contract processes across specific or varied accounts
• Coordinate with Operations, Project Management, Legal, Business Development, and Finance to prepare, review, and negotiate contracts
• Develop account-specific contract standards including budget presentation, payment terms, and standard language
• Create, negotiate, and finalize contracts in accordance with departmental SOPs and guidance
• Amend project budgets in partnership with project and functional teams
• Develop contract strategies and delivery plans with clear accountability and timelines
• Proactively lead and facilitate client meetings to negotiate costs and terms
• Identify and manage contractual issues requiring input from finance, tax, or other internal stakeholders
• Ensure quality deliverables meet strict deadlines with proper rationale for cost changes

Requirements

• University Degree in Life Science, Business, Languages, or equivalent combination of education and experience
• 4-6 years of previous experience in contracting or proposals in a CRO or similar environment
• Broad experience in proposals and contract management, including contractual terms, pricing structures, pricing tools, and data systems (e.g., Salesforce)
• Strong understanding of clinical study conduct across different operational aspects and global regions
• plus
• Knowledge of managing client contract processes, accounts, and reporting
• Strong analytical and organizational skills with ability to multitask effectively
• Comprehensive knowledge of cash flow and revenue recognition
• Excellent attention to detail with outstanding oral and written communication skills
• Fluent in written and oral English.

Benefits

• Flexible work arrangements
• Professional development opportunities