Seasonal Sales Support Specialist
California, United States of America
Full Time
3 weeks ago
$19 - $22 USD
Visa Sponsor
Key skills
SFDCSalesforceCommunicationSales
About this role
Role Overview
- Complete various tasks to support the Sales Support team, ensuring CCPs are processed correctly and efficiently
- Monitor various reports to track stock, back orders and holds
- Assist with customer requests, including invoice needs, shipping requests and tracking information
- Support stock and inventory requests
- Collaborate with other departments as needed
- Work efficiently to solve any issues that may arise
- Ensure projects are completed to satisfy all stakeholders
- Compose various forms of correspondence to maintain clear communications with all end users
Requirements
- 2+ years of experience in customer support
- Exceptional customer service skills for managing multiple stakeholders
- High-level administrative skills
- Strong sense of urgency and a “can-do” attitude
- Excellent problem-solving and decision-making skills
- Ability to juggle multiple projects
- Superb written and verbal communication skills
- Proficiency in Excel, Word and Outlook
- Knowledge of Salesforce.com is a plus
- Ability to prioritize multiple tasks is required
Tech Stack
- SFDC
Benefits
- Employee discount on products that make you smarter
- Casual dress…and we really mean it