Learning and Development Program Lead

Role Overview

• Manage the design, coordination, implementation, and continuous improvement of the L&D development programs for T&M.
• Oversee program logistics, timelines, materials, communications, and stakeholder alignment to ensure successful delivery.
• Maintain a strong understanding of business and manager development needs to support relevant, practical program execution.
• Monitor program participation, feedback, and effectiveness, and recommend enhancements to strengthen program impact.
• Lead day-to-day coordination of leadership development programs aligned to manager capability building.
• Translate program goals into clear implementation plans, schedules, deliverables, and support materials.
• Manage multiple program activities simultaneously while maintaining strong attention to detail and execution quality.
• Facilitate components of the L&D programs and related learning experiences as needed.
• Support the Talent Management Lead in North America.
• Partner with key stakeholders to prepare facilitators, participants, materials, and follow-up activities tied to program delivery.
• Identify and resolve operational issues that may affect successful execution.
• Ensure program materials, session plans, and facilitation resources are prepared and delivered on time.
• Support measurement, reporting, and continuous improvement of leadership development programs.
• Partner with HR Business Partners, business leaders, Enterprise HR, and the Talent Management Lead to support leadership development priorities.
• Coordinate closely with the Talent Management Lead to align LEAD and Let’s Lead efforts with broader talent and business priorities.
• Build strong relationships with stakeholders to support program engagement, communication, and adoption.
• Serve as a point of coordination for frontline manager program delivery across North America.
• Support adoption of frontline manager development programs through communication, readiness, and participant engagement efforts.
• Reinforce leadership expectations and learning application through strong coordination and follow-through.
• Help leaders and participants navigate program requirements, expectations, and next steps.
• Contribute to a strong culture of manager development through consistent execution and support.

Requirements

• Bachelor’s degree in Human Resources, Organizational Development, Business, Education, Psychology, or a related field required.
• Advanced degree preferred.
• 5+ years of experience in leadership development, learning and development, talent development, HR, or related disciplines.
• Experience managing or coordinating leadership development or manager development programs.
• Experience facilitating workshops, learning labs, or leadership programs.
• Experience supporting cross-functional program implementation in a matrixed organization.
• Experience partnering with HR and business stakeholders to deliver development solutions.

Benefits

• Medical insurance plans, with dental and vision coverage
• Employee Assistance Program
• 401(k)
• Tuition reimbursement
• Employee resource groups
• Recognition programs
• Flexible time off plans
• Paid parental leave (maternal and paternal)
• Vacation and holiday leave