Drive resourcing strategy to align team capabilities with project needs, ensuring optimal placement of team members for both individual and client success.
Collaborate with project managers, team leads, and stakeholders to address resource gaps and proactively resolve conflicts.
Assess and plan future resource requirements based on current and upcoming project pipelines.
Lead the rollout and adoption of Parallax or other resourcing software, ensuring smooth integration into operations.
Train and support team members, establish best practices, and troubleshoot issues.
Utilize staffing and workforce planning tools (e.g., PowerBI) to influence decisions and drive utilization.
Partner with Salesforce, Talent, HR, Finance, and Operations teams to meet project budgets, timelines, and success metrics.
Serve as a liaison between operational teams to ensure smooth communication and alignment on priorities.
Build awareness of individual performance goals and development needs across business units.
Generate, analyze, and present resourcing and operational reports for senior management.
Monitor KPIs related to project utilization, resource allocation, and operational efficiency.
Provide actionable insights and recommendations to inform resourcing decisions.
Contribute to cross-functional initiatives to support business growth and team development.
Identify and implement process improvements in resourcing and operational workflows.
Make resourcing decisions that balance business needs with individual skill development.
Requirements
4+ years in resource management, project management, or related operations role, ideally in a consulting or professional services environment.
Experience with resource management tools (e.g., Parallax, workforce planning software) and CRM platforms (e.g., Salesforce).
Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions.
Exceptional communication and relationship-building skills across teams and functions.
Ability to manage multiple priorities in a fast-paced environment.
High attention to detail, initiative, and ability to drive positive change.