Senior Manager, Digital Vendor Management

Role Overview

• Lead vendor management key activities for specific Cat Technology departments and direct s the work of other team members.
• Work with internal stakeholders and customers to determine business needs and requirements for outsourced products, services and tools that help to meet internal goals.
• Manage policies, practices, and operations for the selection, negotiation, and purchasing and/or licensing of external technology products and services and provides ongoing management of vendor companies.
• Negotiate, extend, terminate, and renegotiate contracts for the acquisition of equipment, materials, products, or services.
• Conduct analyses of existing vendor networks to assess their capability of meeting business objectives; recommending new vendors in terms of capacity.
• Develop and implement processes and tools for different types of contracts, risk assessments, disputes, and issue resolutions, etc.
• Arbitration of claims or complaints occurring under the performance of contracts.
• Translate corporate strategy and business needs into Vendor Management Office (VMO) strategy.
• Coordinate with Indirect Procurement, business units and other key functions on sourcing methods, vendor evaluation & selection, negotiating and contract development / management.
• Coordinate and conduct senior-level meetings between vendors and business owners to ensure strategic alignment.
• Monitor / analyze performance metrics; document and report issues and business opportunities including co-investment opportunities; drive continuous improvement.
• Hire, direct, motivate, and develop staff; address staffing, engagement and training needs to ensure high level of customer satisfaction.

Requirements

• Typically, a Bachelor’s degree or international equivalent in an area of study relevant to this position and more than 8+ years of experience.
• Experience in leading teams in large enterprise services delivery organizations.
• Deep understand of Source-to-Pay life cycle, supplier relationship management and contracting best practices.
• Knowledge of global sourcing; ability to procure digital products and services in a global arena.
• Knowledge of the processes and procedures by which a contract change is identified, evaluated, approved, monitored and documented; Ability to manage changes in the production environment and processes effectively.
• Prior experience building and/or deploying technology solutions, preference in MS and AWS environments.
• Prior experience in supplier selection process, defining statements of work, working with 3rd party software and/or services in one or more areas of digital required.
• Purchasing experience strongly desired with a certification such as Caucus Certification of Certified Technology Procurement Executive (CTPE) or obtain within 6 months of hiring.
• Good human relations skills are required to develop a cooperative work relationship with others inside and outside the department.

Tech Stack

• AWS

Benefits

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement*