Deliver operational excellence with enablement initiatives
Support the execution of strategic priorities across the organization
Lead high impact strategic initiatives, track progress, and escalate risks
Develop short and long-term strategic plans and objectives with leadership team
Create high-impact presentations and storytelling for executive audiences
Drive leadership governance frameworks and cross-functional alignment
Support quarterly Town Halls and analyze engagement surveys to drive team engagement improvements
Develop and execute internal and external communications plans

Thrive in ambiguous environments
Expert at translating high-level vision and strategic direction into clear, actionable steps
Experienced project manager leading large complex initiatives
Strong communication and storytelling skills
Proven critical thinking skills in complex analysis
Well-rounded interpersonal skills
Naturally optimistic with high resiliency
Industry experience in telecommunications, customer experience, or tech is a great-to-have
Master of Business Administration (MBA) is also a great-to-have

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …

Senior Strategy Manager – CSE Operations

Key skills