Build and manage relationships with existing clients by thoroughly researching and understanding their business requirements
Employ a high-touch approach as the primary client contact and facilitate communication between customers and internal Experian departments
Collaborate with Account Executives, pricing teams, product support, project managers, and delivery organizations to ensure accurate client deliverables
Monitor follow-up activities to confirm that they meet client expectations regarding quality control, deadlines, and customer service standards
Record account activity and maintain the sales opportunity pipeline within Salesforce
Conduct research to identify client needs and recommend tailored product bundles
Provide clients with information and education about new and existing projects
Drive new business opportunities within established relationships through up-selling and cross-selling of additional solution categories
Partner with Account Executives to develop and maintain strategic account plans
Represent Experian Automotive and personal brand to senior executives at partner organizations across North America
Requirements
Bachelor's Degree or related work experience
2+ years of Automotive industry experience
2+ years account management experience
Knowledge with automotive data solutions and processes
Success with revenue growth and long-term client partnerships
Experience networking, engaging and collaborating with clients
Ability to travel if necessary
Benefits
Great compensation package including uncapped commission
Core benefits including medical, dental, vision, and matching 401K
Flexible work environment, ability to work remote, hybrid or in-office
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays