Act as a key member of the account team for your territory, working directly with prospects and customers during sales cycles as a trusted advisor to build confidence and excitement around Sprinklr’s suite of products and integrations with customer systems
Lead discovery sessions to understand client goals, challenges, and desired outcomes across marketing, social media, customer care and CX
Understand potential business opportunities at customer prospects
Design and present tailored solutions using Sprinklr’s platform, showcasing how our technology drives value across the marketing tech stack
Facilitate workshops, whiteboarding sessions, and proof-of-concept engagements to demonstrate solution fit and strategic impact
Collaborate with cross-functional teams (Product, Engineering, Customer Success, and Marketing) to deliver compelling demos, create solution architectures and align to positive business outcomes and go-to-market strategy
Translate complex platform capabilities into business value for executive and practitioner audiences
Stay current on industry trends in mar-tech, social media, contact center, and customer experience to inform solution strategy and client conversations
Work collaboratively with your peers and seek opportunities to grow through mentorship and peer learning across the global presales team

Experience Solutions Consultant/Sales Engineer with experience in a role at a SaaS company working with Enterprise clients
A strategic thinker with experience in marketing technology, customer experience, or digital transformation consulting
Experience guiding prospects and customers through structured problem solving and value realization frameworks and helping clients innovate and transform their customer experiences
Familiar with platforms such as CRM, Marketing Automation, Social Media Management, Business Intelligence and CCaaS, as well as integrations between systems
Comfortable engaging with stakeholders from C-suite to practitioner, with strong storytelling and presentation skills
Thought leader with a track record of publishing, speaking, or contributing to industry conversations
Open to feedback and committed to continuous learning
Demonstrates empathy and builds trust quickly
Willingness for up to 40% travel, largely within the US

voluntary healthcare coverage in countries where applicable
paid time off to recharge and spend time with loved ones
open Mentoring Program designed to create meaningful connections that support growth

Senior Solutions Consultant

Key skills