Mother JonesRemote
Revenue Operations Specialist
District of Columbia, United States of America
Full Time
1 week ago
$38 - $47 USD
No Visa Sponsorship
Key skills
JavaScriptSalesforceCRMProject ManagementCommunication
About this role
Role Overview
- Provide dedicated technical support to the revenue operations department
- Focus on hands-on email execution, platform expertise, and campaign trafficking across display and podcast channels
- Provide operational support to the membership program
- Serve as the primary backup for the Revenue Operations Technologist
- Coordinate creative intake and perform technical QA, ensuring specification compliance and troubleshooting issues
- Execute and manage display advertising campaigns in Google Ad Manager
- Design, implement, and optimize automated email workflows and audience segmentation within our ESP
- Support technical operations and platform improvements within Sailthru and Mailchimp
- Manage segmentation, suppression, and data integrity; monitor list health metrics
Requirements
- 3–5+ years of hands-on email marketing experience including HTML/CSS email development, template customization, troubleshooting, and code-level builds (JavaScript preferred)
- Proven experience designing and implementing automation workflows and lifecycle logic within modern ESPs (e.g., Sailthru/Zeta, Klaviyo, Iterable), including segmentation, triggers, wait conditions, and suppression rules
- Strong knowledge of email deliverability best practices, subscriber data management, and experience with APIs and custom data integrations (experience with ESP User API endpoints or similar preferred)
- Demonstrated experience building complex audience segments and automation flows using subscriber attributes, custom events, and behavioral data
- Experience with digital advertising trafficking (Google Ad Manager preferred), CRM platforms (Salesforce preferred), and project management tools (Asana preferred)
- Ability to document technical processes and articulate complex concepts clearly to cross-functional, non-technical stakeholders
- Must be able to support an inclusive environment and have strong communication skills
- Experience in publishing, media, or nonprofit environments preferred.
Benefits
- health, dental, and vision benefits for employees and their dependents (premiums fully paid by CIR)
- paid vacation starting at three weeks per year
- pretax commuter benefits
- FSA and HSA programs
- flex-hours program
- 37.5-hour workweek