Prepares reports and analyses to keep leadership apprised of results and opportunities to decrease outstanding accounts receivable for the assigned portfolio
Facilitates meetings with billing attorneys and stakeholders, highlighting opportunities to improve cash flow
Acts as a liaison between clients and attorneys to resolve outstanding balances while preserving the attorney-client relationship
Keeps accurate and detailed records regarding collection activities in the Firm's Accounts Receivable Collection Software

Fluency in French and English, with the ability to conduct professional business communications (written & verbal) in both languages.
Strong critical thinking, research, problem-solving, and analytical skills
Proficient in Microsoft Office with an emphasis on Excel and Outlook
Effective communication skills, verbal and written, with proficiency in grammar and punctuation
High school diploma or equivalent; bachelor’s degree preferred
A combination of 7 years of customer service, accounting, and accounts receivable experience is preferred
Previous law or accounting firm experience is preferred

Bilingual Accounts Receivable Specialist, French/English

Key skills