Govern and oversee the IT, including operations, infrastructure, and IT security controls.
Act as the primary interface toward the external IT Partner, ensuring service delivery, SLA performance, and security compliance.
Manage the IT budget, including planning, cost control, and optimization.
Define and drive the IT and IT-security strategy aligned with business objectives and needs.
Ensure effective handling of incidents, service requests, and security events, including escalation management.
Drive governance, risk management, compliance (e.g., ISO 27001, NIS2), and continuous improvement of IT services.

Proven experience in IT management, IT governance, or service delivery management.
Experience managing external IT providers, including security and compliance aspect.
Solid understanding of IT infrastructure, cloud services, networks, and modern workplace environment.
Strong knowledge of IT security principles.
Experience in IT budgeting, cost control, and financial follow-up.
Experience handling incidents, including security incidents and escalation.
Fluent in English (written and spoken).

IT Manager

Key skills