Engage with business stakeholders to gather, analyse, and document requirements
Lead stakeholder discussions, workshops, and requirement walkthroughs
Translate business needs into user stories, acceptance criteria, and functional specifications
Manage stakeholder expectations and communicate progress, risks, and dependencies clearly
Work on API integrations, including defining, documenting, and validating API contracts
Write and optimise complex SQL queries for data extraction, validation, and analysis
Support API testing and validation using tools such as Postman
Create detailed documentation including BRDs, FSDs, process flows, and use cases
Own and manage requirements within Jira, ensuring full traceability
Participate in backlog grooming, sprint planning, and defect triage
Collaborate with cross-functional teams including Development, QA, and Product
Maintain structured documentation within Confluence

Proven experience as a Technical Business Analyst (3–8 years)
Strong stakeholder management and communication skills
Hands-on experience with API integrations and API contract definition
Advanced SQL skills with experience working on complex datasets
Strong experience using Jira for requirement traceability and backlog management
Mandatory insurance domain expertise across policy lifecycle, claims, underwriting, and renewals
Good to have: Experience with Guidewire or Rulebook
Good to have: Knowledge of Senator, Subscribe, or Acumen platforms
Good to have: Hands-on experience with Postman for API testing

Technical Business Analyst – Insurance

Key skills