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Manager, Digital Experience – Web Operations at Progressive Leasing | JobVerse
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Manager, Digital Experience – Web Operations
Progressive Leasing
Remote
Website
LinkedIn
Manager, Digital Experience – Web Operations
Utah, United States of America
Full Time
3 weeks ago
No Visa Sponsorship
Apply Now
Key skills
AI
Analytics
Sales
About this role
Role Overview
Own site performance across key metrics including conversion, engagement, and revenue
Identify and prioritize the highest-impact opportunities to improve the customer funnel
Partner with Product to influence roadmap priorities based on business impact and customer needs
Lead day-to-day site operations including publishing, QA, and release coordination
Ensure site stability, speed, and a seamless end-to-end user experience
Build and scale repeatable processes for content updates, campaigns, and on-site merchandising
Optimize product discovery across search, navigation, and landing page experiences
Build and execute a structured testing and experimentation roadmap
Analyze user behavior and funnel performance to identify friction points
Translate retailer and partner priorities into effective on-site merchandising strategies
Lead and develop a small, high-impact team, including Web Producers and Web Merchandisers
Partner closely with Marketing, Product, Engineering, Sales, and Analytics to deliver a cohesive on-site experience
Requirements
10+ years of experience in eCommerce, marketplace, or digital operations roles
7+ years of experience leading digital teams in fast-paced environments
Proven experience owning or influencing site performance and conversion outcomes
Strong background in on-site merchandising, product or retailer discovery, and CRO/experimentation
Experience partnering cross-functionally with Sales, Marketing, Product, and Engineering teams
Hands-on experience with CMS platforms, eCommerce platforms, product catalogs, and web/mobile apps
Strong analytical skills and experience with tools such as Heap, Google Analytics, Adobe Analytics, or similar
Nice to have: Experience leveraging AI to optimize digital or business performance.
Benefits
Full Health Benefits (Medical, Dental, Vision, Life Insurance)
Paid Time Off, Paid Holidays, and Paid Volunteer Time
Company-Matched 401(k)
Tuition Reimbursement
Employee Resource & Diversity Groups
Charitable Gift Matching
Job-required equipment and services provided
Apply Now
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