Drive the performance of a team of Consultants, meeting and exceeding all KPI targets.
Manage attrition, shrinkage, and other critical metrics of the team.
Coach and mentor Consultants, providing feedback and performance management.
Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
Drive organizational initiatives within the team from time to time.

Must hold a current, active Claims Adjuster License in good standing for at least 2 years
Minimum of 2 years of experience managing a team
Be able to work in MS Office
Be able to work in a fast-paced environment
Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner

Independent Licensed Claims Adjuster – Team Manager

Key skills