Bilingual Nurse Navigator

Role Overview

• Provide disease state related educational support to identified patients, Healthcare Professionals and to office staff as agreed with the Client Account Manager, Field.
• To present educational programs to community support groups and Healthcare Professionals in accordance with the needs of each office.
• To only use approved materials provided by Ashfield or by the client, without changing, copying or distributing the materials.
• To attend and complete all training courses and related competency assessments that Ashfield requires, to an appropriate standard and within a specified time frame
• Develop and strengthen relationships with key customers.
• To facilitate the development and provision of services across multiple healthcare sectors, as determined by the Client Account Manager, Field.
• To constantly consider new and innovative approaches that potentially develop new partnership opportunities.
• Complete all required administrative responsibilities in a timely manner.
• Some of these could include but are not limited to; daily computer updates, weekly summary of activity reports, emails and monthly expense reports.
• Maintain professional registration and/or licensing as required by applicable state laws.
• Attend local and national meetings and/or conferences, as required, to keep abreast of plans, activities and developments and to exchange knowledge and experience within the team.
• Maintain all company equipment and materials in accordance with company instructions
• Comply with all Ashfield Policies and Procedures, along with all Client Policies and Procedures as required.
• Be contactable during working hours to answer queries
• To possess a full valid US driver’s license at all times and to notify the company immediately of any offences or accumulation of penalty points.
• Perform other duties as requested.

Requirements

• Registered Nurse with active state license with no restrictions
• Bilingual (English/Spanish) required
• BSN preferred with 3 years’ minimum experience as a Registered Nurse
• Pharmaceutical industry and home care experience preferred
• Preferred minimum of 3 years’ experience working in a neurology or immunology disease state or related field
• Preferred experience with patient home injection training
• Demonstrate effective and professional communication
• Ability to present to various groups of people including physicians and other members of the office staff
• Excellent interpersonal skills
• Demonstrable organizational skills
• A self-starter with high personal motivation
• Ability to manage multiple tasks
• Evidence of continual professional development and a desire to update professional knowledge base regularly
• Travel within geography up to 50%, may be asked to travel outside of assigned geography

Benefits

• Competitive compensation
• Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts/promotions
• Generous performance-driven Incentive Compensation package
• Competitive environment with company wide recognition, contests, and coveted awards
• Exceptional company culture
• Recognized as a Top Workplace USA 2021
• Awarded a “Great Place to Work” award in 2022 and 2023 Fortune Best Workplaces in Biopharma 2022