International Business Operations Support Analyst

Role Overview

• Supporting international business operations to include special projects focused on business operations and process improvements.
• Researching and reporting requirements to conduct business internationally.
• Providing inputs to International Business and Risk Reviews, contract proposal activities and awards, and program readiness efforts.
• Assisting with the development and maintenance of training materials
• Analyzing data and developing metrics that support business development activities.
• Developing processes, templates, and guides for use across functions and program teams.
• Developing communications and content for distribution through Corporate Communications channels.
• Drafting IBO announcements and country updates for publication on the IBO portal.
• Supporting new country expansion efforts and contributing to the company’s knowledge base as global operations grow.
• Maintaining ongoing operational data, including footprint metrics for proposals and IBO SharePoint portal content.
• Assisting with the development of briefs for senior leadership.
• Participating in readiness reviews, responding to IBO‑related questions, and supporting PM staff with IBO guidance and resources.

Requirements

• Bachelor’s degree in Business, Management or a related degree or equivalent relevant experience.
• At least 5 years of related experience
• Must have experience working as a DoD Contractor preferably supporting programs with international assignment or travel requirements
• Demonstrated high level of personal accountability with strong time‑management and organizational capabilities.
• Experience as SharePoint administrator, creating sites and managing permissions
• Proven ability to collaborate effectively within cross‑functional teams and contribute to shared objectives.
• Demonstrated track record of identifying improvement opportunities and driving tasks to successful completion while maintaining high quality standards.
• Strong organizational acumen as demonstrated by the ability to manage multiple information streams and bring clarity and structure to complex workflows or processes.
• Excellent communication skills, with the ability to articulate ideas clearly and develop productive, trust‑based working relationships across all levels of the organization.
• Strong problem‑solving abilities with the adaptability to adjust effectively to shifting priorities and dynamic business needs.
• Strong analytical skills with the capacity to interpret data, identify trends, and detect anomalies or irregularities to support informed decision‑making.
• Effective time and priority management skills, with the ability to balance multiple tasks and meet deadlines in a fast‑paced environment.
• Demonstrated commitment to high‑quality work through thorough QA/QC practices and strong attention to detail.
• Experience developing training materials, guidance documents, and standard operating procedures to support consistent and scalable processes.
• Strong technical writing skills with the ability to create clear, concise, and well‑structured communications, documentation, and training resources.
• Proficiency with SharePoint, Microsoft Teams, and Office 365, with the ability to manage content, collaborate across teams, and leverage digital tools effectively.
• Experience with using AI tools to develop training content, standard operating procedures, and content for SharePoint sites.

Benefits

• healthcare
• wellness
• financial
• retirement
• family support
• continuing education
• time off benefits