Lead workshops with business and technology stakeholders to analyse lending processes
Design and document nCino/Salesforce solutions
Partner with developers and architects to translate requirements into build-ready user stories
Configure and support implementation of nCino capabilities
Facilitate testing activities, including UAT

5+ years' experience working across Salesforce and/or nCino
Salesforce certifications (e.g. Administrator, Business Analyst, or Platform App Builder) or willingness to work towards these
Experience in business analysis within financial services
Understanding of lending processes such as origination, onboarding, or credit workflows
Strong analytical and problem-solving skills
Proficiency leveraging AI
Confidence in stakeholder engagement
Familiarity with Agile delivery approaches
Ability to travel within New Zealand as needed

Discretionary bonus opportunities
Generous referral bonuses
Retail discounts & deals
$250 annual wellbeing allowance
Life & income protection
Sonder/EAP/Headspace
15 days’ paid sick leave
Group-rate health insurance (eligibility applies)
Flexible working
Supportive coaching culture
Two paid recognition days off provided each year during our annual summer shutdown period
Purchase up to two extra weeks’ annual leave
Paid parental leave for all parents with flexible options and financial planning support
Inclusive networks
Paid volunteering leave

Technical Business Analyst

Key skills